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layout: job_family_page
title: "Internal Communications Director"
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The Internal Communications Director will help advance our team member experience and communication channels to support GitLab’s culture and values. They will work cross-functionally to ensure extraordinary information exchange for all team members throughout the employee life cycle.

### Responsibilities

- Influence and collaborate with E-Group and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, breakout calls, group conversations, AMAs, etc.
- Help moderate internal communications to ensure GitLab values are upheld as well as compliance with our code of conduct
- Provide ‘internal PR’ support, including crisis communications
- Act as a communications consultant to team members to help develop campaigns for internal programs or initiatives (e.g. GitLab referral program)
- Curate and publish key internal news (e.g., “Here are the 3 things you need to know” digest) on a weekly basis
- Partner closely with the Talent Brand Manager to ensure integrity and cohesion between our external talent brand and internal team member experience and effectively articulate GitLab’s culture and value proposition
- Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
- Plan, communicate, and coordinate celebratory occasions, volunteer activities, and other team member engagement opportunities

### Requirements

- Minimum of 5 years of relevant communications experience
- Demonstrated ability to deliver internal communications that are representative of company values and culture in a global or international setting
- Enthusiasm for leading internal communications in a unique, fully remote environment where email and face-to-face meetings are not the standard communication media
- Excellent narration and writing skills
- Ability to navigate cultural differences and build global but locally relevant solutions
- Strong social and communication skills (verbal and written), across all levels with significant experience in executive level communications
- Excellent organizational skills, time management, and priority setting
- Deadline oriented, and able to work in a fast-paced environment with ever-changing priorities
- Self-motivated with the ability to work both independently and collaboratively
- Proficiency in communication tools such as Slack, Zoom, and G-Suite is a must
- You share and can role model [our values](/handbook/values), and work in accordance with those values
- Ability to use GitLab

### Performance Indicators
- [Percent of sent Slack messages that are not DMs > 50%](/handbook/communication/#avoid-private-messages)
- [Team member engagement survey](/handbook/people-group/engagement/) score
- [Team member retention](/handbook/people-group/people-group-metrics/#team-member-retention)
- Ad hoc feedback from team members on specific programs and initiatives

### Hiring Process
- Qualified candidates will be invited to schedule a 30 minute screening call with one of our recruiters
- Next, candidates will be invited to schedule a 30 minute interview with our Chief People Officer
- After that, candidates will be invited to schedule a 45 minute interview with members of the People and Marketing teams
- After that, candidates will be invited to interview with the Chief Marketing Officer and other business leaders
- Finally, our CEO may choose to conduct a final interview